• HOW DO I PLACE MY ORDER?

           Simply choose your item on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.We’ll prepare your order and let you know when it’s on its way

• HOW LONG WILL IT TAKE TO SHIP MY ORDER?

          Shipping times typically take anywhere from 6 to 15 business days. Total estimated delivery is within 10 – 23 business daysYou will receive an email with a tracking number once your item has shipped

• MY TRACKING NUMBER ISN’T WORKING.

          Tracking numbers can take 2-5 days to appear in the shipping carrier’s system. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact our support team at [email protected]

• I NEED HELP WITH A LATE ORDER.

          Orders from our store typically ship within 6 to 15 business days. If your order has not arrived after 15 business days, please contact our customer service at [email protected]

• WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

           We accept Visa, Mastercard , Amex , Discoveras well as Paypal.

• WHEN WILL MY CARD BE CHARGED?

           Just after your order has been successfully placed.

• SECURE AND SAFE CHECKOUT PROCESS

           ecomra.com adheres to the highest industry standards to protect your personal information when you checkout and purchase from our online store.
           Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested     transaction and is not subsequently stored.